Deactivate or delete a user account

Please note: If you're using a legacy plan without our domain administration service, you can only deactivate or delete user accounts by contacting our customer support team.

To temporarily deactivate a user account:

1. Sign in to Hushtools using your domain's administrator account.
2. Click Users (on the left side of the page).
3. Click Show all users. A list of your user accounts will be displayed.
4. Click Edit next to the user account you would like to deactivate.
5. Click Status and select Customer Deactivated.
6. Click OK.

To permanently delete a user account:

1. Sign in to Hushtools using your domain's administrator account.
2. Click Users (on the left side of the page).
3. Click Show all users. A list of your user accounts will be displayed.
4. Click Edit next to the user account you would like to delete.
5. Click Delete user.
6. Click OK.