iPhone and iPod Touch (IMAP)

Please note: When sending mail from a third-party mail client, your copy of the message will be saved in your Sent folder as encrypted, even if the message is sent as non-encrypted. By default, any mail sent via SMTP from a third-party mail program will be sent as non-encrypted, unless the recipient is a Hushmail customer or has previously set a passphrase for receiving encrypted email.

Tip: Hushmail for iPhone, available on the App Store, is the best way to access your Hushmail account on iPhone, iPad and iPod touch.

Set up iPhone and iPod Touch to work with Hushmail (IMAP)

  1. Tap Settings.

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  2. Tap Mail, Contacts, Calendars (iOS 10 or below) or Accounts & Passwords (iOS 11).

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  3. Tap Add Account.

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  4. Tap Other.

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  5. If prompted, select, Add Mail Account. Otherwise, proceed to step 6


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  6. Enter your account information.

    Name: your name

    Address: your full email address

    Password: your passphrase

    Description: a description for this account

    Tap Next.

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  7. Select IMAP and enter your server settings. When you have finished, tap Next.

    Incoming Mail Server

    Host Name: imap.hushmail.com

    User Name: your full email address

    Password: your passphrase

    Outgoing Mail Server

    Host Name: smtp.hushmail.com

    User Name: your full email address

    Password: your passphrase

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  8. Select On for the Mail setting, then click Save.

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  9. Your account should now be setup.





    Troubleshooting

    If you receive the following error, please proceed with the next steps...


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  10. Tap OK, and then, Next again.  You'll be prompted that you may not be able to send mail. From there select, Save.


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  11. Select, Save again.



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  12. You will then need to edit the account settings. Select your newly added Hushmail account



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  13. Select your Hushmail account



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  14. Scroll to the bottom, and select, Advanced.



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  15. Ensure that your incoming server settings are configured correctly:


    Use SSL:  On/Enabled

    Authentication: Password

    Server Port: 993

    (all other settings are not applicable or required)



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  16. When finished, tap on, Account and go back to the previous screen.  From there, select, SMTP smtp.hushmail.com

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  17. Tap on, smtp.hushmail.com On

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  18. Ensure that our outgoing server settings are configured correctly:


    Host Name: smtp.hushmail.com

    User Name: your full email address

    Password: your passphrase

    Use SSL: On/Enabled

    Authentication: Password

    Server Port: 587 *Note: an alternate port 465 can also be used if you cannot connect using 587


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  19. After making any necessary changes, tap, Done. Your account may take a moment to verify.

    This should complete your account setup.


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