Sending encrypted email to someone who uses Hushmail
To send an encrypted email, sign in through our website or open our Hushmail for iPhone app, click the Compose button and type your message. When you’re ready to send it, make sure the Encrypted switch is on. If you are sending to someone who uses Hushmail, the switch will be on automatically and you can simply click the Send button.
Sending encrypted email to someone who doesn’t use Hushmail
When you send an encrypted email to someone who doesn’t use Hushmail, they will read it on a secure web page. The email will be available to them for 2 weeks.
The first time you send an encrypted email to someone who doesn’t use Hushmail, you have the option to add a security question, but you don’t have to. The recipient will receive a notification in their inbox saying they have a secure email from you, but after they click the link to see your message, they are prompted to create a passphrase, which they will be able to use to access any future encrypted emails you send them.
If you see the link to add a security question, that means that your recipient has not yet created a passphrase. In that case, anyone with access to that email account will be able to read what you send. So, if you are sending sensitive information, we highly recommend the use of the security question. Once your recipient has created a passphrase, this is not a problem, and you will no longer be shown the link to add a security question
If you use a third-party email app, such as Apple Mail (also referred to as Mac Mail) or Outlook, by default, the email app will send encrypted to other Hushmail accounts but not encrypted to people without Hushmail accounts. There are a few other encryption configurations if you use an email app. Please contact us and we can help you set up the best one for your specific situation.