Close your account
If you’ve decided to close your Hushmail account, you can cancel your subscription from within your account in just a few steps.
You can cancel your subscription from the billing page:
- Go to https://www.hushmail.com/billing
- Sign in using your Hushmail email address and passphrase
- Click Cancel subscription in the top right corner
- Follow the steps to complete the process
You can also get to the billing page from your account preferences:
- If you use a Hushmail domain account (like phyllis.young@hushmail.com)
- Sign in to your Hushmail account at https://secure.hushmail.com/mail
- Go to Options > Preferences
- From the About you tab, click Manage billing
- If you use a custom domain account (like phyllis@yourpractice.com)
- Sign in to your Hushmail account at https://secure.hushmail.com/mail
- Go to Options > Preferences
- From the Domains tab, click Manage billing
Once you cancel your subscription, your account will stay active until the end of your billing period.
If you no longer have access to your account
If you can’t sign in, you can still request to close your account by filling out this form. We’ll verify your identity and help you complete the process.
Note: The form requires that you know the name of the Hushmail email address you would like to close. If you do not know the name of the Hushmail email address you would like to close then please contact us using the link below and we will work with you to figure this out.