Close your account


If you’ve decided to close your Hushmail account, you can cancel your subscription from within your account in just a few steps.

You can cancel your subscription from the billing page:

  1. Go to https://www.hushmail.com/billing
  2. Sign in using your Hushmail email address and passphrase
  3. Click Cancel subscription in the top right corner
  4. Follow the steps to complete the process

You can also get to the billing page from your account preferences:

  • If you use a Hushmail domain account (like phyllis.young@hushmail.com)

  • If you use a custom domain account (like phyllis@yourpractice.com)

Once you cancel your subscription, your account will stay active until the end of your billing period.

If you no longer have access to your account

If you can’t sign in, you can still request to close your account by filling out this form. We’ll verify your identity and help you complete the process.

Note: The form requires that you know the name of the Hushmail email address you would like to close. If you do not know the name of the Hushmail email address you would like to close then please contact us using the link below and we will work with you to figure this out.

Customer Care contact page

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