Use email templates
Email templates let you save the messages you send most often, like a welcome email for new clients or a payment reminder, and reuse them in a couple of clicks. A template keeps its subject, text, formatting, attachments, and forms, so you only fill in the details that change.
Note: If you don’t see a Templates folder in your folder list, email templates may not be included in your plan. Contact our Customer Care team to find out which plans include them.
Create a template
- Sign in to your Hushmail account and click the Templates folder.
- Click Create template.
- Type a Name so you can find the template later. Your recipients see the Subject, not the name.
- Add a Subject and write your message. You can format text, Insert photos, Attach files, and Add form.
- Click Save changes.
For details that change each time, like a client’s name or appointment time, use a placeholder in brackets, such as [Client’s Name], so it’s easy to spot before you send. To change a template later, open it and click Edit.
Note: Don’t add your signature to a template. If you have a default signature set up, Hushmail adds it automatically when you write a new email.
Start from an example template
Ready-made templates for common situations in a healthcare practice are listed under Example templates at the top of the Templates folder.
- Click an example template to preview it.
- Click Get this template to add it to your saved templates, where you can edit it or use it straight away.
Send an email from a template
- Click Compose, then click Choose template.
- Click the template you want. If you have a lot of templates, type in the Search templates box to find one.
- Replace any placeholders, add your recipient in the To field, and click Send.
You can also click Use template on any saved template in the Templates folder to start a new email from it.
If you have any questions, feel free to contact our Customer Care team for help.