Use Hushmail with your domain

Note: These instructions are for customers who are using their own website/domain name, like yourpractice.com.

This article provides general instructions for setting up your DNS records with your domain registrar so that you can send and receive email with Hushmail. If you haven’t already, we recommend reviewing our Pre-launch checklist first. It includes important steps and a list of instructions for popular domain registrars like GoDaddy, Namecheap, Squarespace, and more.

If your registrar isn’t on that list, this guide will walk you through entering your DNS records manually.

Note: Each section below includes the DNS records you'll need to add, along with common field names that different registrars might use. Field names can vary slightly, but the required values are the same.

If this all sounds too technical, we're here to help!

Fill out the form in the link below and we'll make the changes for you.

Getting started

Your first step will be to sign in to the site where you have your domain name registered. This is typically the site where you purchased your domain or website name (like yourpractice.com).


Next, you will need to find the area where you can edit the DNS records. Look for terms like DNS, Manage DNS or Advanced DNS next to your domain name or in the control panel options.

MX records

Your MX (Mail Exchange) records tell the internet where to deliver your email. To send and receive email through Hushmail, your domain needs the correct MX records.

There are 2 MX records to add.

Use the following settings:

  • Host / Name: @
  • Type / Record Type: MX
  • Priority: 10
  • Value / Points to / Mail server: plsmtp1.hushmail.com

Add a second record with:

  • Host / Name: @
  • Type / Record Type: MX
  • Priority: 10
  • Value / Points to / Mail server: plsmtp2.hushmail.com

Delete any existing MX records after you add these 2 entries.

Note: Some registrars may ask for “@” to represent your root domain (like yourpractice.com). Others may leave the field blank for the same result.

SPF record

SPF (Sender Policy Framework) helps prevent others from sending unauthorized email from your domain. It tells receiving servers which providers can send email on your behalf.

Use the following TXT record:

  • Host / Name: @
  • Type / Record Type: TXT
  • Value / TXT data: v=spf1 include:_spf.hushmail.com -all

Note: If you already have an SPF record, you’ll need to combine it with this one. You should only have one SPF record per domain.

Don’t include multiple “v=spf1” entries. Combine them into a single line like the following:

v=spf1 include:_spf.hushmail.com include:mailgun.org -all

DKIM record

DKIM (DomainKeys Identified Mail) helps verify that your email hasn’t been changed after it was sent. Hushmail uses DKIM to sign your messages securely.

Use the following CNAME record:

  • Host / Name: hush._domainkey
  • Type / Record Type: CNAME
  • Value / TXT data: _dkim.hushmail.com

DMARC record

DMARC (Domain-based Message Authentication, Reporting, and Conformance) helps protect your domain from spoofing. It builds on SPF and DKIM by giving instructions on what to do when a message fails authentication checks.

Use the following TXT record:

  • Host / Name: _dmarc
  • Type / Record Type: TXT
  • Value / TXT data: v=DMARC1; p=quarantine; pct=100

Note: After updating your DNS records, it may take some time for the changes to take effect. After 15 minutes, use our DNS checking tool to ensure everything is pointing in the right direction. If you continue need help, please contact our Customer Care Team.

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