Outlook 2013 (IMAP)

Please note: When sending mail from a third-party mail client, your copy of the message will be saved in your Sent folder as encrypted, even if the message is sent as non-encrypted. By default, any mail sent via SMTP from a third-party mail program will be sent as non-encrypted, unless the recipient is a Hushmail customer or has previously set a passphrase for receiving encrypted email.

Set up Outlook 2013 to work with Hushmail (IMAP)

  1. From the File menu, select Info and then Account Settings.

    Outlook screenshot

  2. Click New...

    Outlook screenshot

  3. Type your name, email address and passphrase in to the space provided.

    When you have finished entering your account information, select Manually configure server settings or additional server types and then click Next.

    Outlook_2010_IMAP_-_3.png

  4. Select Internet E-mail and click Next.

    Outlook_2010_IMAP_-_4.png

  5. Type your account settings as shown below. When you have finished, click More Settings, not Next.

    User Information
    Your Name: your name
    E-mail Address: your email address

    Server Information
    Account Type: IMAP
    Incoming mail server: imap.hushmail.com
    Outgoing mail server (SMTP): smtp.hushmail.com

    Logon Information
    User Name: your full email address
    Password: your passphrase

    Out07-IMAP-5.png

  6. Select the Outgoing Server tab.

    Select My outgoing server (SMTP) requires authentication and Use same settings as my incoming mail server.

    Outlook_2010_IMAP_-_6.png

  7. Select the Advanced tab.

    Under Incoming Server (IMAP), enter in 993 as the Port Number, and select SSL for the Use the following type of encrypted connection option.

    Under Outgoing Server (SMTP), enter in 587 as the Port Number, and select SSL for the Use the following type of encrypted connection option.

    Click OK.

     

  8. Click Finish.

    Outlook_2010_IMAP_-_8.png

  9. Click Close.

    Outlook_2010_IMAP_-_9.png

Troubleshooting

If you're having trouble sending email, try again with the following alternate SMTP server settings:

Alternate SMTP server:


Server hostname: smtp.hushmail.com

Port: 465

SSL: Enabled

If folders are missing…

If some of your folders aren’t showing up after adding your Hushmail account, you might have to manually subscribe to them. You can do this by completing the following steps:

  1. Find and right click your Hushmail account folder in the navigation pane on the left of the Outlook mail window
  2. Click IMAP Folders
  3. Click Query
  4. Click a folder, and then click Subscribe
  5. To select multiple folders, press and hold the Control key (Command key on a Mac) as you click folder names (or click the first one, hold shift, and click the last one)
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