Hushmail
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How long we keep an email after you delete it
During the normal course of operations, email that you delete from your account can remain in our backups for around three weeks. We keep these backups to help us avoid interruptions in service in...
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What is OpenPGP?
OpenPGP is a protocol for encrypting email using public key cryptography. It is based on PGP as originally developed by Phil Zimmermann. The OpenPGP protocol defines standard formats for encrypted...
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Protection from keystroke logging
Hushmail cannot protect you from keystroke logging as our system is designed to protect the transmission of information between computers, not the computers themselves. If your computer has been c...
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Safety from hackers and identity thieves
Hushmail can protect you against eavesdropping, government surveillance, unauthorized content analysis, identity theft and email forgery. Read more about how Hushmail can protect you.
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Who owns Hushmail?
Hush Communications is a privately held Delaware corporation. Its headquarters and operations are located in Vancouver, Canada. Hush Communications is not and has never been affiliated with, nor o...
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We will never ask you for your passphrase
No staff member from Hush Communications will ever ask you for your passphrase. If you receive an email asking you for your passphrase or any other confidential information, delete it immediately ...
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Report spam or abusive email sent from a Hushmail account
We have a zero-tolerance policy towards spam and abusive emails being sent from Hushmail accounts. If you have information about email sent in violation of this policy, please file a report with ou...
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Our policy on illegal activity
We have a zero-tolerance policy on the use of any of our services for illegal activity. Any account involved in illegal activities, including any of the following, will be immediately and permanent...
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Extend your subscription
Your Hushmail Premium subscription will be automatically renewed each year. If you have disabled automatic renewal, you can extend your subscription by using the upgrade page. This will add a full ...
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Blocked for abuse, spam, or a terms of service violation?
Our abuse prevention team works day and night to prevent people from using Hushmail for illicit purposes. We also have a number of automated security measures in place to detect and prevent spam ...