Hushmail
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Update your credit card
You can update your credit card by visiting the billing page. When you are signed in to the billing page you can view your subscription status, download receipts, modify your subscription settings,...
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Security Analysis
Technical explanation Sensitive operations using your passphrase, private key, and the bodies of emails are performed by the Encryption Engine component. When you access your email, the Encryption...
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How we handle court orders
We are committed to the privacy of our users, and will absolutely not release user data without an order that is legally enforceable under the laws of British Columbia, Canada, which is the jurisdi...
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Your personal information
While we only need limited information to sign up for a free trial (such as an alternate email and a phone number), some additional information will be required for a Premium subscription. For exam...
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Sending encrypted email
Sending encrypted email to someone who uses Hushmail To send an encrypted email, sign in to our website or open our Hushmail for iPhone app, click the Compose button and type your message. When you...
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Your account is no longer active
Your Hushmail account may become deactivated if your Premium subscription expires, or if your 14-day free trial has ended. If your account has been disabled for this reason, you can reactivate it b...
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Maximum attachment size
Each incoming email that you receive and outgoing email that you send cannot be more than 50 MB total. When sending email, individual attachments cannot be larger than 20 MB each.
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Storage limits of Hushmail accounts
Hushmail Premium and Hushmail Business accounts can store up to 10 GB of data. Legacy free accounts have a storage limit of 25 MB, and Hushmail Premium customers without Desktop Access have a stora...
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Having trouble opening a link in a new tab or window?
When using the original Hushmail it is not possible to right-click a link in an email and have it open in a new tab or window. This is possible in the new Hushmail. To switch to the new Hushmail, c...
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Ending support for Internet Explorer 8
On Monday, July 10, 2017, Hushmail is ending our support for Internet Explorer 8. What does this mean?As we continue to improve our webmail platform, some of our new features will not perform as in...