Hushmail
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Report spam or abusive email sent to your Hushmail account
You can help us train our automated spam filters by reporting spam that you receive. To do this: From your message list Select one or more emails. Click the Report spam button You can also repo...
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Payment methods
You can pay for your Hushmail Business services monthly or annually. If you choose to pay monthly you can pay by Visa, Mastercard, or American Express. We'll charge the credit card we have on file ...
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Deactivated for non-payment?
If your Hushmail Business services have been deactivated due to non-payment, please contact our Customer Support team. They will assist you with updating your payment information and processing any...
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Email archiving
Some Hushmail Business plans come with our email archiving feature, which automatically keeps a record of every email sent and received. Email archiving is an invaluable feature for customers who a...
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How do I set up a catch-all email address?
Hushmail Business accounts can be configured so that all email sent to an address on the Hushmail Business domain for which no account exists will be directed to a designated email address. This is...
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How do I set up email forwarding?
Hushmail Business can be configured so that email sent to an email address on a Hushmail Business domain for which no account exists can be directed to any email address. The destination email addr...
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Does the receiver of the email see the IP address from where the email was sent?
The receiver of the email will not see your computer's IP address in the email headers. Instead, the IP address in the email headers will be that of the Hushmail servers. This is the same if you ar...
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Maximum number of messages that a user can send in one day
We currently limit the number of outgoing emails sent in a 24 hour period. This is done to ensure that our system does not facilitate the sending of Spam. The limits are as follows: Email sent thr...
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Using your own domain with Hushmail Business
With Hushmail Business you have the following choices when deciding which domain to use: Your own domain such as yourdomain.com. A sub-domain of your own domain such as secure.yourdomain.com. A su...
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Enable or disable automatic subscription renewal
To enable or disable automatic subscription renewal, sign in to the billing page. For each service you are subscribed to, you will have the option of choosing between automatic annual renewal and m...