Submit a request
Check your existing requests
Service Issues & Announcements
RESOLVED / Jun 15: Service outage affecting some people
Trash, Junk and Pending folder contents will be deleted automatically
Hush Messenger IM service to close July 1, 2011
Trouble signing in?
Can't remember your passphrase?
Your account is no longer active
Blocked for abuse, spam, or a terms of service violation?
Security & privacy
'Shellshock' Bash Bug (CVE-2014-6271)
POODLE: SSLv3 vulnerability (CVE-2014-3566)
Sending encrypted email to any user
Top 5 Most-Asked Hushmail Customer Support Questions
Sending email to people who do not use Hushmail
Spam, phishing & abuse
We will never ask you for your passphrase
Our policy on illegal activity
Report spam or abusive email sent from a Hushmail account
View your subscription information & payment history
Update your credit card
New features & sneak peeks
Creating rules to filter incoming email
Using your own domain with Hushmail Business
Maximum number of messages that a user can send in one day
Does the receiver of the email see the IP address from where the email was sent?
Managing your domain
How do I reset a passphrase?
How do I configure Hushmail Express?
How do I configure allow & block lists for my domain?
Step by step setup guide
Making changes to your Hushmail Business services
Manage user accounts
Adding users to your Hushmail Business domain
Deactivate or delete a user account
See a list of your user accounts
How do I view my Hushmail Business subscription information & payment history
Discounts for paying annually
Deactivated for non payment?
I have received an encrypted email from Hushmail how do I read it?
How do I log into my account?
I have forgotten my Hushmail Express passphrase how do I reset it?
POP & IMAP
What are POP & IMAP?
POP, IMAP and SMTP server hostnames and ports
Export your encryption keys
iPhone, iPad and iPod Touch
iPhone and iPod Touch (IMAP)
iPhone and iPod Touch (POP)
Outlook 2010 (IMAP)
Outlook 2010 (POP)
Outlook 2007 (IMAP)
Configure Mac Mail to use your Hushmail account's Drafts, Sent, Junk and Trash folders