Hushmail Business customers who have enabled passphrase recovery can reset passphrases for users on their domain who have lost or misremembered their passphrases. To reset a users passphrase you will need:
To be able to access to a passphrase component
To be able to log into Hushtools with your administrator account.
To access a passphrase component follow these steps:
Log into the Hushmail account that your domains passphrase components are stored. This account will either be your administrator account, or specific accounts designated by you when you configured passphrase recovery.
Click on the mail folder Passphrase Shadows
Open the most recent email for the account whose passphrase you wish to reset.
Copy the passphrase component that is included in the message and use it when resetting your users passphrase.